Online consultation

Service Description

40 minute video consultation with Kate via Zoom available to discuss your hair and scalp issues. The consultation is available for anyone. Online consultations are available on Monday evenings. If you would prefer a different day or time, please email kate@kateholdenclinic.com with the subject line 'Online consultation' and your preferred days and times and Kate will get back to you to arrange the consultation. The full amount must be paid to secure your booking. If after your video consultation Kate recommends an in person examination this can be arranged as a free follow-up. Cancellations must be made giving 24 hours' notice to receive a refund.

Cancelation Policy

To cancel or reschedule your appointment, please email us giving at least 48 hours' notice. For Initial Consultations: Deposits are non-refundable if cancellation or rearrangement is made within 48 hours of your appointment time. Deposits can be transferred to a rearranged appointment if more than 48 hours' notice is given. For Follow-Up Appointments: No fee is payable if more than 48 hours' notice is given to cancel or rearrange an appointment. If less than 48 hours' notice is given, a fee of £40 is payable for the missed appointment. Further appointments will not be booked in until the fee has been paid.

Contact Details